Disclaimer

Welcome to the Graham Hill Flooring Ltd website (the “Website”). 

By accessing or using the Website, you agree to be bound by the following terms and conditions, as well as our Privacy Statement, Limitation of Liability, and Copyright Information. If you do not agree to these terms and conditions, please do not use the Website.

The purpose of this Website is to provide information on the products and services offered by Graham Hill Flooring Ltd, a company registered under the laws of England and Wales, with a registered office at Unit 3, Salop Street, Bridgnorth, Shropshire WV16 5BH.

The Website is governed by English law, and by using the Website, you agree to submit to the exclusive jurisdiction of the English courts.

Please take a moment to read through our Terms of Use, Privacy Statement, Limitation of Liability, and Copyright Information, as they contain important information about your use of the Website and your relationship with Graham Hill Flooring Ltd. If you have any questions or concerns about these policies, please contact us by using the form below or call us on 01746 764357.

Terms of Use

By using this website, you agree to be bound by the following terms and conditions:

1. Use of Website: This website is intended for personal, non-commercial use only. You may not use this website for any unlawful purpose.
   
   
2. Product Information: We make every effort to ensure that the products displayed on our website are accurately described and priced. However, we cannot guarantee that all information on this website is error-free, complete, or current.
3. Ordering and Payment: Should you place an order through our website, you are making an offer to purchase the products you have selected. We reserve the right to refuse or cancel any orders at our discretion. Payment for your order is due at the time of purchase.
4. Delivery and Installation: We offer a delivery and installation service for our carpets and hard flooring products, subject to availability and scheduling. Installation services are provided by our experienced and qualified team of fitters. Please see our installation terms and conditions for more information.
5. Returns and Refunds: If you are not completely satisfied with your purchase, please contact us to discuss your options. We will do our best to resolve any issues to your satisfaction. Please enquire about our returns policy for more information.
6. Intellectual Property: All content on this website, including text, graphics, logos, images, and software, is the property of our company or our suppliers and is protected by intellectual property laws. You may not use or reproduce any content on this website without our prior written consent.
7. Limitation of Liability: Our liability for any damages arising from the use of this website or the products we sell is limited to the amount you paid for the products. We are not liable for any indirect, incidental, or consequential damages.
8. Governing Law: These terms and conditions are governed by English law. Any disputes arising from the use of this website or the products we sell will be resolved in accordance with English law.

Privacy Statement

Graham Hill Flooring Ltd (referred to as “we”, “us”, or “our” in this statement) respects your privacy and is committed to protecting the personal data we collect from you. This privacy statement explains how we collect, use, and protect your personal data when you use our website (the “Website”).

Collection of Personal Data
We may collect personal data from you when you use the Website, including your name, contact information (such as your email address and phone number), and any other information you voluntarily provide to us. We may also collect data about your use of the Website, including your IP address, browser type, and device information.

Use of Personal Data
We use the personal data we collect from you to provide and improve our products and services, to communicate with you, and to comply with our legal obligations. We may also use your personal data for marketing purposes, such as to send you promotional materials or newsletters.

Protection of Personal Data
We are committed to protecting your personal data and have implemented appropriate technical and organizational measures to ensure its security. However, please note that no transmission of data over the internet is completely secure and we cannot guarantee the absolute security of your personal data.

Disclosure of Personal Data
We may disclose your personal data to our trusted third-party service providers who assist us in providing our products and services, such as our website hosting provider. We may also disclose your personal data as required by law, such as in response to a legal request or to comply with a court order.

Retention of Personal Data
We will retain your personal data for as long as necessary to provide our products and services, to comply with our legal obligations, or to resolve any disputes.

Your Rights
You have the right to access, correct, or delete the personal data we hold about you. You may also have the right to restrict or object to our processing of your personal data or to request a copy of your personal data in a structured, machine-readable format. To exercise your rights, please contact us using the form below.

Changes to this Privacy Statement
We may update this privacy statement from time to time to reflect changes in our business practices or legal requirements. We encourage you to review this statement periodically to stay informed about our privacy practices.

Contact Us

If you have any questions or concerns about our privacy practices or this privacy statement please contact us by using the form below or call us on 01746 764357.

Thank you for using our Website!